There are various options for billing:

Patients without private supplementary insurance

We offer attractive packages for self-pay patients, in which the portion covered by your social insurance (excluding KUF [health and accident welfare scheme]) is already factored in. You will receive a cost estimate so that you can make an informed decision about whether you would like to have the surgery. After your stay, you will receive a bill.
KUF policyholders will receive a bill for their entire stay and can submit the portion covered by their social insurance to that provider.

Patients with private supplementary insurance in Austria

Provided that a direct billing agreement with appropriate cost coverage is in place and you are covered by social insurance in Austria, we will bill your insurance providers directly for the costs of treatment, surgery, and your stay.

To ensure that you can enjoy your stay with us without any worries, we recommend that you check with your insurance provider beforehand. Since we won’t receive confirmation of coverage until after your admission (within 24 hours), clarifying this in advance will give you the peace of mind that everything is taken care of.

Patients with accident insurance in Austria

After your stay, you will receive a bill that you can submit to your accident insurance provider.
For Austrian social insurance (excluding KUF [health and accident welfare scheme]), the mandatory portion is handled directly with the insurance provider; therefore, no further reimbursement of costs by social insurance is possible.
KUF policyholders will receive a bill for their entire stay and can submit the portion covered by their social insurance to that provider.
To ensure that you can enjoy your stay with us without any worries, we recommend that you check with your insurance provider beforehand. This gives you the peace of mind that everything is taken care of.

Patients with private, international supplementary insurance

Please check with your insurance provider in advance to confirm coverage and bring the authorization for admission with you. If direct billing through us is not possible, we ask that you provide a security deposit. This way, all the formalities are taken care of quickly, and our team can focus entirely on providing you with personalized service.

Direct billing agreements

We can bill many private supplementary health insurance providers as well as Austrian social insurance programs directly for your stay.
Direct billing means that, provided the costs are covered, we will send the bills for the costs incurred during the stay directly to the relevant insurance providers.

Direct billing agreements with private supplementary health insurance providers
  • Allianz Elementar Versicherungs-AG
  • AWP Health & Life SA – Irish Branch
  • DONAU Versicherung AG Vienna Insurance Group
  • ERGO Versicherung AG
  • Generali Versicherung AG
  • GRAWE Grazer Wechselseitige Versicherung AG
  • Merkur Versicherung AG
  • muki Versicherungsverein auf Gegenseitigkeit
  • UNIQA Österreich Versicherungen AG
  • Wiener Städtische Versicherung AG Vienna Insurance Group

Contact

If you need further information, please contact us by phone or email:

Billing office

T: +43 5332 745 72
E: info@pk-woergl.at