We are constantly evolving to provide you with the best possible treat­ment. We take a com­pre­hen­sive view of quality – from medical care to addit­ional services.

Medical outcome quality

When patients choose a hospital, they want to go where they will receive the best medi­cal care. This informa­tion is hard to come by, though. Measuring medical out­come quality is a difficult task since the basic pre­requisi­tes for an opera­tion or a treat­ment are diffe­rent for each indivi­dual.

Never­the­less the Mavie Med private hospitals have taken on this challen­ging task and have begun by sur­veying the number of hospital-acquired wound infections as a pre­liminary indicator of medical out­come quality. Every­thing should nomi­nally be done to pre­vent these infec­tions, so the figure should approach zero. On the Mavie Med website, you can find data on the frequency of wound infections at Mavie Med private hospitals.

Validation

Validation of sterilization procedures in accor­dance with the Austrian standard ÖNORM EN 554.

Patients' satisfaction

The satisfaction and safety of our patients during their stay at our hospital are of parti­cular im­portance to us. We’d be happy to pro­vide you with in­formation about our customer satis­faction ratings.

Patient surveys 2023 – 2025

2025 2024 2023
Overall satisfaction 98 % 94 % 93 %
Kindness in care 100 % 100 % 100 %
Medical treatment 97 % 96 % 96 %

Company report 2025

In Mavie Med's eight healthcare facilities, around 2,100 employees from 49 nations – together with the top doctors with whom we work in partnership – once again made an important contribution to healthcare in 2025: they cared for more than 51,700 inpatients and over 135,000 outpatients in the Group's facilities.

Patients thanked us for this last year with an average recommendation rate of more than 97 percent.

Read this and much more – e.g. reports on our construction projects, our understanding of company culture and collaboration as well as sustainability – in the Company report 2025 (available in German) on the Mavie Med website.